Cancellation Policy

Last updated: January 10, 2024

Thank you for shopping with Shiv Enterprises! We want to make sure that your shopping experience with us is as smooth and enjoyable as possible. Please take a moment to review our cancellation policy.

Order Cancellation

1. Cancellation Time Frame:

  • Orders can be cancelled within 24 hours of placing the order, provided the item(s) have not been shipped.

2. Cancellation Process:

  • To cancel an order, please contact our customer support team at info@diabwell.com / 9958720626.
  • Provide your order number and details to our support representative.
  • Our team will verify the order status and assist you in the cancellation process.

3. Refund Policy:

  • If the cancellation is requested within the specified time frame and the item(s) have not been shipped, a full refund will be processed.
  • Please allow 5-10 business days for the refund to reflect in your account.

Contact Us

If you have any questions or concerns about our cancellation policy, please feel free to contact our customer support team at info@diabwell.com / 9958720626. We are here to assist you!

Shiv Enterprises reserves the right to modify or update this cancellation policy at any time without prior notice. Please check this page regularly for any changes.