Privacy Policy

Last updated: October 31, 2023

Shiv Enterprises, located at 21 Shivalik, Block-E, Sector-61, Noida-201301 (U.P), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website https://diabwell.com (the “Site”) and the services offered through the Site (the “Services”). By accessing or using the Site and Services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information such as your name, email address, phone number, and shipping address when you create an account, place an order, or contact us. We use this information to process your orders, communicate with you, and provide customer support.

Payment Information

When you make a purchase on our website, we collect payment information, such as your credit card details. This information is used solely to process your transactions securely. We do not store or retain payment information after the transaction is completed.

Usage Information

We automatically collect information about your interactions with our Site, including your IP address, browser type, and the pages you visit. This information is used to improve the user experience, analyze website traffic, and prevent fraud.

Cookies and Similar Technologies

We use cookies and similar technologies to track your preferences and activity on our Site. You can control the use of cookies through your browser settings. Please refer to our Cookie Policy for more information.

How We Use Your Information

We use the information we collect for the following purposes:

  1. To process and fulfill your orders.
  2. To provide customer support and respond to your inquiries.
  3. To improve our website and services.
  4. To send you marketing and promotional materials, but only with your consent.
  5. To prevent and detect fraud and unauthorized access to our systems.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in delivering our services, such as payment processors and shipping companies. These service providers are contractually obligated to protect your information and use it solely for the purposes we specify.

Your Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing communications.
  • Change your cookie settings through your browser.

Security

We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@diabwell.com.